Privacy policy

1. Introduction

The website Mes-Pochoirs.com (hereinafter "we", "us", "our") attaches great importance to the protection of your personal data. The purpose of this privacy policy is to provide you with clear and transparent information on how we collect, use, store and protect your personal data, in accordance with the Data Protection Act. General Data Protection Regulation (GDPR).

2. Data collected

We collect the following personal data when you use our site:

First name and surname
Postal address
E-mail address
Phone number
IP address (via cookies)
Login details (if you are creating a customer or VIP account)
Browsing data (pages viewed, length of visit, etc.)

This data is collected :

When you make a purchase from the
When registering for our newsletter
When using the contact form
When registering for an area reserved for members
By means of cookies, with your consent

3. Use of data

We use your personal data for the following purposes:

To process and dispatch your orders
To create and manage your customer or VIP account
To send you our newsletters and commercial offers (if you have given your consent)
To analyse website traffic statistics via Google Analytics 4
To respond to your requests via our contact form

4. Legal basis for processing

Under the GDPR, we process your personal data on the following legal bases:

Performance of a contract : processing and delivery of your orders
Consent newsletter registration, cookies, VIP area
Legitimate interest : improved user experience and statistical analysis (anonymised data)

5. Google Analytics

We use Google Analytics 4a web analysis service provided by Google Ireland Ltd.
Google Analytics collects anonymous data about your use of the website so that we can understand how it is used and improve its content.
These data are anonymised and do not allow you to be personally identified.

No Google Analytics data is collected before obtaining your consentin accordance with current regulations.

6. Cookies and consent

We use the Complianz to collect and manage your consent to the use of cookies.

On your first visit, a consent banner will inform you of the cookies used. You can then accept, decline or customise your choices.
You can change your preferences at any time by clicking on the "Manage cookies" link at the bottom of the page.

Essential cookies (e.g. shopping basket) are activated by default because they are necessary for the site to function properly.

7. Data sharing

We never sell, rent or share your personal data with third parties, unless this is necessary for :

Processing your order (e.g. carrier, payment solution)
Legal reasons (e.g. request from a judicial authority)

8. Data security

We put in place technical and organisational measures to secure your data.
Your data is stored on secure servers, and no banking information is stored on our site.