Contact us

Welcome to our Contact Us page! If you have any questions, suggestions or need help, please don't hesitate to contact us. You can reach us by phone, email or by filling in the form below. We promise to respond to all requests as quickly as possible. Your satisfaction is our top priority!

Contact us

How to find us

We're here to help and would love to hear from you - please don't hesitate to contact us with any questions or feedback you may have!
+33 5 58 43 65 38
BP 43
40150 Soorts-Hossegor
France
Days and times ofopenings
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
10am - 5pm
10am - 5pm
10am - 5pm
10am - 5pm
10am - 5pm
Closed
Closed

Frequently asked questions

To track an order you can enter your order information in the order tracking (the order number appears on your receipt or in the confirmation e-mail you received).

If you need to change your order, you can contact us by filling in the form above.

Please send us your surname, first name, order number and the e-mail address you provided when placing your order. We will then let you know whether the change is possible.

Customised orders already in progress cannot be modified.

You have 30 days to change your mind. If you would like a refund, please return the items to us. Only unused items can be refunded. Upon receipt, we will refund these items. You are responsible for the return postage costs.

Customised orders are non-refundable.

If your order has not yet been dispatched, you can request a cancellation if you wish.

To do so, please contact us using the contact form on the right.

If your order has been dispatched, you can no longer cancel it, but you can request a refund by returning the unused items (with the exception of personalised orders).